Return & Refund Policies
All products must be sent back to us with the original packaging in order to receive a refund, exchange, or replacement.
5/F Prosperity Centre,
77-81 Container Port Road,
Kwai Chung, Hong Kong.
If your purchase is damaged upon arrival we will replace it at no cost within 07 days of its delivery.*
If your purchase is faulty we will replace it at no cost within 07 days of its delivery.*
Please send a photo of your Broken/Faulty case when emailing us.
Due to differences in brightness and contrast in monitors and browsers, color may or may not be as accurate as actual product color. All prices and policies are subject to change without notice. Desmay reserves the right to change following terms and conditions without notice.
*contact: firstname.lastname@example.org before sending anything back*